1. On April 26, 2020 we have a slab leak.
2. On April 27, 2020 we reported the slab leak to State Farm and First American.
3. On April 30, 2020 Titouah sent by First American, came to do a leak detection survey on the source where the leak comes from. We asked from Titouah for his leak survey report. He refused to give us one. Anyway, we discuss options to repair the leak.
First Option is to access the leaking pipe and repair pipe. The cost is $700 and well covered by our insurance policy under First American Home Warranty.
The second option is not to repair the leaking pipe but to just to reroute the leaking hot water line outside of the slab so that any leak to that line would easily be detected if ever a leak develop again in the future. But it would entail a $3600 out from our pocket and all insurance proceeds due to slab leak be paid to Titouah.
We agreed to do the first option, since it will just cost $700 taken from our insurance coverage.
4. On May 5, 2020 after 5-day daily effort to contact Titouah which all failed, he showed up at about 3:00 pm, bringing along with him 2 helpers and just a big jackhammer.
5. Skipping for a while, the other events unfolded on May 5, 2020 and moving fast forward to May 20, 2020 where the leak on the vertical hot water pipe encased in the slab which Titouah deliberately, and intentionally concealed from us became more apparent. We documented the event through a video shown next :
VIDEO 6 MAY 20,2020 HOT WATER LINE LEAK DETERIORATES Video now May 20, 2020 after a couple of weeks, the hot water line leak deteriorates and becomes more apparent and exposed clearly the leak that John, the plumber concealed from us. THE LEAK IS ON THE VERTICAL HOT WATER LINE IN THE SLAB AND NOT UNDER THE FOUNDATION AS HE INFORMED THE ADJUSTERS OF STATE FARM AND FIRST AMERICAN.
6. The fact about the leaking vertical hot water pipe leak encased in the slab which we discovered, then documented on May 20, 2020 was collaborated by a message from First American on May 6, 2020, informing us the following: "Ms. Brual, All Express Plumbing has been authorized to complete the following repairs. Failure: Leaking water underneath dining room hallway. Correction: Access pipe encased in concrete slab and repair pipe.", which showed the pipe break is on the pipe encased in the slab and not a pipe under the foundation. Wednesday, May 6, 2020 @ 4:11PM Ms. Brual, All Express Plumbing has been authorized to complete the following repairs. Failure: Leaking water underneath dining room hallway. Correction: Access pipe encased in concrete slab and repair pipe. Have they contacted you to schedule an appointment to complete repairs, or has it already been completed? Please reach out to First American if you need any additional assistance. Thank you.
PICTURE G-a Work authorization from First American to John Titouah is to access pipe encased in the concrete slab and repair pipe.
7. The fact about the leaking vertical hot water pipe leak encased in the slab which we discovered, then documented on May 20, 2020 was collaborated and re-affirmed by a message from First American on October 24, 2020, informing us the following: "Ms. Brual, ............ I have reviewed your claim on your pipe encased in concrete, ......", not a pipe under the foundation.

CLEARER READING BELOW OF THE SCREENSHOT MESSAGE ABOVE: Saturday, Oct 24, 2020 @ 10:24AM Good Morning, Thank you for reaching out to us in regards to this claim. I apologize for the delay in responding to your message. I have reviewed your claim on your pipe encased in concrete and show that the cash option check was mailed on 6/4/2020 and if the contractor did any damage to your property I would contact them directly to discuss the matter. If you need further assistance, please feel free to reply to this message. Thank you for choosing First American Home Warranty and enjoy the rest of your day.
PICTURE G-b
Work authorization from First American to John Titouah is to access pipe encased in the concrete slab and repair pipe as reaffirmed on September 24, 2020.
8. As the location of the pipe break was well established in items 5, 6 and 7, and moving back in time to May 5, 2020, in the events leading to the live rigged falsified video presentation produced by Titouah and the vandalism perpetrated by Titouah in making an excavation in excess of what is required to project a scene that he had excavated much but found no trace of leak leading him to conclude a statement for the benefit of State Farm that "the leak is from under the foundation" which State Farm relied on to deny our secondary claim for damages.
9. Based on the facts discovered in items 5, 6 and 7, the pipe break location is right here, as shown by PICTURE B, taken by QUICK DRY SERVICES on April 27, 2020.
PICTURE B NOTICE THE SOFT CONCRETE ON TOP OF THE LEAKING SPOT AN INDICATION THAT THE LEAKING LINE HAD UNDERWENT A PREVIOUS REPAIR AND COULD BE OPENED UP AGAIN NO NEED OF HELPERS AND THE JACKHAMMER AND BRINGING WITH HIM JUST A SMALLER ELECTRICAL HAMMER AND MASONRY CHISEL WHICH WOULD NOT SHATTER THE FOUNDATION AND THE WATER LINES IN IT. NOTE THAT HE BROUGHT WITH HIM 2 HELPERS AND A MIGHTY JACKHAMMER NOT REALLY TO REPAIR THE LEAKING HOT WATER LINE BUT DELIBERATELY HIDE IT FROM US AND TO INTENTIONALLY ACCOMPLISH HIS OBJECTIVE TO CREATE AN EXCAVATION TO PROVE THAT THERE IS "NO LEAK IN THE SLAB BUT A SUSPECTED LEAK UNDER THE FOUNDATION" GIVING HELP TO STATE FARM TO ESCAPE SECONDARY DAMAGE LIABILITY AND GETTING FROM FIRST AMERICAN A COSTLIER PIPE REROUTE THAN SIMPLE LEAK REPAIR. WOULD YOU BELIEVE HIM IF HE SAYS , THE STATEMENTS AND THE VIDEO LIVE PRESENTATION PRODUCED BY HIM WERE FREE? JOHN DAMAGED OUR HOUSE STRUCTURALLY, AND HARMED US FINANCIALLY AND DEFRAUDED US AND FIRST AMERICAN AND ENRICHED STATE FARM INTENTIONALLY AT OUR EXPENSE. HE MUST BE HOLD ACCOUNTABLE TO THIS WRONGDOING. OUR SOCIETY WOULD NOT BE SAFE WITH THIS MAN ROAMING AROUND DOING WRONGS SCOT FREE.
10. To access pipe and repair pipe Titouah should have made an excavation as only as much as in PICTURE 1A, shown next: PICTURE 1A TAKEN MAY 5, 2020
11. But not this much as shown by PICTURE A, shown next, where he needed a big jackhammer and two helpers in a project worth of only $700.
12. Titouah should have used a lighter and smaller electric hammer and drill to access the pipe and repair pipe to avoid damaging other pipes embedded adjacent to it, and he would not need two helpers to do this job.
PICTURE H John Titouah should have just used not a jackhammer but a simple electric hammer and drill to make a hole in the slab to access the leaking pipe in order that to avoid damage to the other pipe systems near to it.
13. Titouah showed up only with 2 helpers and a big jackhammer without any of the needed materials as shown next, for pipe repair showing obviously not to repair any pipe as to do what we have agreed upon but just to make an excavation as an aid to his live video presentation for the benefit of State Farm.
PICTURE C
COPPER PIPE, MAP OR PROFANE GAS CANISTER, TORCH AND OTHER SOLDERING MATERIALS COULD NOT BE SEEN ANYWHERE IN ALL THE VIDEOS BUT JUST THE JACKHAMMER AN INDICATION THAT HE INTENDED JUST TO MAKE AN EXCAVATION AND NOT TO REPAIR ANY LEAKING PART OF THE HOT WATER LINE. HE HAD CONDUCTED THE LEAK DETECTION ABOUT 4 DAYS AGO AND OBVIOUSLY KNEW WHERE THE LEAK IS AND HE SUPPOSED TO FIXING THE LEAK BUT HE CAME WITHOUT THESE TOOLS AND MATERIALS, REVEALING OBVIOUSLY HIS INTENTION TO JUST MAKE AN EXCAVATION WITHOUT ANY SHOWING OF LEAK AS EVIDENCE WHERE STATE FARM CAN RELY ON PURPOSELY TO DENY OUR INSURANCE CLAIM AGAINST STATE FARM.
14. As the group started their project, I noticed the helpers are wondering where the leak was where I asked whether the main valve to the water heater is fully open. VIDEO 3TAKEN 5 MAY 2020 CHECKING IF THE MAIN VALVE TO THE WATER HEATER IS FULLY OPEN.. WE CHECK IT TOGETHER . HE TOLD ME ITS FULLY OPEN ...I PRETENDED TO AGREE WITH HIM BUT IN FACT IT WAS NOT. IT IS JUST SLIGHTLY OPEN WHEN I CHECKED ON IT. I KNOW HOW IT FEEL VALVE OPENINGS BEING A PETROLEUM REFINERY OPERATIONS AND MAINTENANCE MAN FOR 25 YEARS.
15. They continued digging until Titouah showed signs of being in trouble as shown on the next video.
VIDEO 4 TAKEN 5 MAY 2020 RATTLED PLUMBER AS HE SAW SOMETHING THAT BOTHERED HIM SO MUCH. HE STOPPED DIGGING. HE FIXED SOMETHING IN THE HOT SIDE OF THE LINE AS HE INSTRUCTED HIS HELPER TO OPEN THE HOT SIDE KITCHEN SINK FAUCET THE PURPOSE OBVIOUSLY IS TO DEVOID THE HOT WATER LINE OF PRESSURE THEREBY HIDING THE LEAK TO US.
16. It appeared that the pipe break shown in VIDEO 6 which we discovered then, documented on May 20, 2020 was exposing itself out. In order to reduce water pressure on the leaking line he instructed his helper to open the kitchen hot side faucet.
17. Next is the shorter clip video from VIDEO 2 focusing on the incriminating audio "He told me to open the faucet."
INCRIMINATING SENTENCES HOTSIDE....HOTSIDE... THEN THE GUY WENT OUT TO THE KITCHEN SINK. MY DAUGHTER IS ASKING THE GUY WHO WENT TO THE SINK WHAT HE IS DOING. HE ANSWERED, "HE TOLD ME TO OPEN THE FAUCET". hear it again...HE TOLD ME TO OPEN THE FAUCET...
18. Though at this point Titouah had already found the leak, he intentionally concealed it from us as shown on the next video.
VIDEO 9 TAKEN MAY 5, 2020 VIDEO SHOWING DELIBERATE AND INTENTIONAL HIDING THE LEAK FROM US THROUGH ORAL DENIAL OF THE EXISTENCE OF LEAK IN THE LINE. HE WAS ASKED WHETHER HE DID FIND THE LEAK ALREADY AND JOHN REPLIED A RESOUNDING "NO, NOT YET".
19. Titouah in order to farther exposing the leaking pipe he moved his digging away from the leaking spot.
VIDEO 8 TAKEN MAY 5, 2020 AFTER THE COMMOTION AND OPENING OF THE KITCHEN SINK HOT WATER FAUCET MY DAUGHTER TOOK THE VIDEO OF THE EXCAVATION. NOTICE THAT THE EXCAVATION COVERS ONLY SECTION 1 THEN THIS TIME JOHN STOPPED DIGGING SECTION 1 AND MOVED TO SECTION 2 FARTHER AWAY FROM SECTION 1
20. Titouah after accomplishing the excavation as shown in PICTURE A set his cell phone camera and called up State Farm adjuster who seemed ready to receive his call where Titouah said in effect that "he had dug much and can not find any leak leading to an assumption that the leak is under the foundation". Then, Totouah told us that the State Farm will be contacting us in a matter of about 30 minutes. So, after a while The State Farm adjuster called and told us that based on Titouah's live video presentation and statements our claim for secondary damages is denied due to a leak from under the foundation.
21. Having been denied of our insurance claim for secondary damages we documented through video recordings accounts of Titouah's fraudulent acts as shown on the next video, VIDEO 1, in that same afternoon of May 5, 2020.
VIDEO 1
TAKEN MAY 5, 2020 4:46PM
VIDEO FOOTAGE OF THE ACTUAL HOT WATER LEAK AND DEPTH MEASUREMENT OF THE ACTUAL LEAK TAKEN BY US CONTRARY TO THE NO LEAK SCENARIO MANIPULATED BY THE PLUMBER BY SETTING A MERE SLIGHT OPENING ON THE LINE TO THE WATER HEATER AND OPENING UP THE HOT WATER FAUCET ON THE KITCHEN SINK TO RELEASE PRESSURE.
22. Another related video to Video 1, Video 2.
VIDEO 2TAKEN MAY 5, 2020 4:23PM VIDEO FOOTAGE OF THE ACTUAL HOT WATER LEAK THIS LEAK IS CONCEALED BY THE PLUMBER BY OPENING UP THE SINK HOT SIDE FAUCET AS EVIDENCED BY THE INCRIMINATING AUDIO OF THE GUY WHO WAS INSTRUCTED TO OPEN THE HOT SIDE FAUCET TO OBVIOUSLY TO RELEASE PRESSURE ON THE HOT WATER LINE....HEAR THE AUDIO ON VIDEO 5.
23. Next is the video of the damage created by vandalism done by Titouah to execute a plan of making an excavation helpful to his live video presentation to State Farm adjuster to show a big excavation showing no trace of leak to help him in proving his conclusion that the leak is from under the foundation.
VIDEO 7
MAY 25, 2020
VIDEO TAKEN 4 DAYS AFTER REROUTE OF THE HOT WATER LINE ON THE PERIPHERALS OF THE COLD WATER LINE SHOWING 12% TO 17% DAMPNESS SIGN OF POSSIBLE IMPENDING LEAK IN THE COLD WATER LINES AND THE HOT AND COLD WATER LINES TO THE KITCHEN SINK DAMAGED BY THE DIGGING OPERATIONS CONDUCTED RECKLESSLY BY JOHN USING A FORCEFUL JACKHAMMER.
Notice the new hot water line copper pipe installed 4 days ago.
23. Next is a video related to VIDEO 7, where consistent signs of impending leak as the damage resulting from excessive excavation done by way of vandalism using a big jackhammer caused by Titouah.
VIDEO 10
TAKEN MAY 21, 2020
VIDEO TAKEN 31 DAYS AFTER REROUTE OF THE HOT WATER LINE ON THE PERIPHERALS OF THE COLD WATER LINE SHOWING 20% TO 12% DAMPNESS CONSISTENT SIGN OF POSSIBLE IMPENDING LEAK IN THE COLD WATER LINES AND THE HOT AND COLD WATER LINES TO THE KITCHEN SINK DAMAGED BY THE DIGGING OPERATIONS CONDUCTED RECKLESSLY BY JOHN USING A FORCEFUL JACKHAMMER BUT FIRST AMERICAN HOME WARRANTY IGNORED TO ATTEND TO THE SERVICE REQUEST CORRESPONDING TO IT.
PICTURES EVIDENCES showing untrue statements by informant Titouah as reflected in the instant denial letter dated May 6, 2020.
24. The depth of excavation is only 5 to 6 inches not 10 or twelve inches as written in the INSTANT denial letter dated May 6, 2020.
PICTURE 1
TAKEN 7 MAY 2020
TOP VIEW OF THE EXCAVATED CONCRETE
WITH AN AREA OF 1.5 SQUARE FEET
WITH A DEPTH OF 6 TO 4 INCHES ( NOT 10 INCHES) AS THE PLUMBER STATED
SECTIONS 1&2.
25. Digging close to the leaking spot.
PICTURE 2
TAKEN 7 MAY 2020
SECTION 1 OF THE EXCAVATED CONCRETE
TOP VIEW WITH DEPTH 6 TO 5 INCHES
FIRST THE PLUMBER DUG SECTION 1 (PICTURE 2) TO A DEPTH OF 6 INCHES. THEN HE NOTICED TRACE OF LEAK IN THE HOT SIDE OF THE WATER LINE. HE INSTRUCTED HIS MAN TO OPEN THE HOT WATER FAUCET IN THE KITCHEN SINK. THE LEAK DISAPPEARED. THEN HE DUG AWAY FROM SECTION 1 TO THE DIRECTION OF SECTION 2 (PICTURE 3)
26. Digging moving away from the leaking spot.
PICTURE 3
TAKEN 7 MAY 2020
SECTION 2 OF THE EXCAVATED CONCRETE
TOP VIEW WITH DEPTH OF 5 TO 4 INCHES
HE STOPPED DIGGING ON SECTION 2 AFTER EXCAVATING LESS A SQUARE FOOT OF CONCRETE AND STATED HE IS STOPPING EXCAVATING BECAUSE HE STRESS AN ASSUMPTION THAT THE LEAK IS UNDER THE FOUNDATION AND HE HAS DUG 10 INCHES DEPTH OF CONCRETE AND ITS THE MOST HE CAN DO. HE MADE A VIDEO OF HIS STATEMENTS AND THE EXCAVATION TO THE OTHER PERSON ON THE LINE, WHOM WE DO NOT KNOW WHO, DURING THAT TIME. LATER, HOWEVER I LEARNED HE WAS TALKING TO THE ADJUSTER FOR THE SECONDARY DAMAGE WHEN THAT ADJUSTER CALLED INFORMING US THAT ON ACCOUNT OF THE VIDEO AND STATEMENTS OF THE PLUMBER SAYING THE LEAK IS UNDER THE FOUNDATION, HE IS DENYING OUR CLAIM FOR SECONDARY DAMAGE. AND, THE FOLLOWING DAY WE RECEIVED A FORMAL DENIAL LETTER FROM THE HOME INSURANCE.
27. With untrue facts provided by Titouah and entirely beneficial to State Farm but actually different from the real facts which we discovered, documented and are favorable to us, next is the faulty instant denial letter dated May 6, 2020:
INSTANT STATE FARM INSURANCE DENIAL LETTER
28.
PICTURE 1A
TAKEN MAY 5, 2020
EXCAVATION SECTION 1 ONLY TAKEN AFTER THE COMMOTION ON THE LEAK SHOWING UP ON THE HOT WATER LINE, THEN THEY STOPPED DIGGING SECTION 1 AND CONTINUED DIGGING AWAY FROM SECTION 1 TO SECTION 2 SHOWING DELIBERATE INTENT NOT TO FIX THE LEAK BUT TO JUST TO MAKE AN EXCAVATION USEFUL TO HIS INTENT TO FALSELY STATE THAT HE HAD EXCAVATED A LOT AND THAT HE WAS NOT ABLE TO SEE ANY LEAK AND THAT THE LEAK SHOULD BE FROM UNDER THE FOUNDATION HE STRESSED, FOR THE BENEFIT OF STATE FARM INSURANCE.
29.
PICTURE A
PICTURE D
MAY 21, 2020
HOT WATER LINE LEAK REPAIR REROUTE RECEIPT SIMPLE LEAK REPAIR WOULD NOT BE ADVISABLE ANYMORE AS PER THE NEW PLUMBER'S ASSESSMENT
DUE TO THE DAMAGE IMPACTED BY THE JACKHAMMER TO THE HOT WATER LINES EMBEDDED IN THE SLAB COSTING US $1068.75
NOTE : HOT WATER LINE TO THE KITCHEN SINK NOT YET INCLUDED YET.
ADDITONAL NOTE: THE EMBEDDED COLD WATER LINES ADJACENT TO THE EXCAVATED TO THE CLOTHES WASHER/DRYER AND THE COLD WATERLINE TO THE KITCHEN SINK NOT INCLUDED YET TOO.
SCREENSHOT FROM VIDEO 6 TAKEN MAY 20, 2020 THE PIPE BREAK HAD DETERIORATED AFTER TWO WEEKS WHICH TITOUAH CONCEALED FROM US.
32. ILLUSTRATION BY THE USE OF COLORED BOARD CUTOUTS TO CLEARLY UNDERSTAND THE VANDALISM BY TITOUAH
1. THIS IS THE WHOLE EXCAVATION DONE BY TITOUAH.
2. WE PUT YELLOW BOARD CUTOUT OVER THE ACCEPTABLE AMOUNT OF EXCAVATION SUITED FOR THE PIPE ENCASED IN THE SLAB LEAK AND THE BLACK BOARD OVER THE EXCAVATION IN EXCESS OF WHAT IS REQUIRED.

3. WITH YELLOW CUT OUT REMOVED, WE ILLUSTRATE THE SUPPOSED TO BE THE RIGHT SIZE OF THE EXCAVATION WHICH SHOULD HAVE CREATED BY TITOUAH.

4. WITH THE BLACK CUT OUT BOARED REMOVED THE ACTUAL EXCAVATION BY WAY OF VANDALISM IS EXPOSED.
5. THIS BLACK CUTOUT BOARD ILLUSTRATES THE EXCAVATION BY WAY OF VANDALISM BY TITOUAH.

6. THE YELLOW CUT OUT BOARD REPRESENTS THE ACTUAL EXCAVATION WHICH IS REQUIRED TO REPAIR PIPE ENCASED IN THE SLAB.

7, IT IS CLEARLY SHOWN HERE THE COMBINATION THE LEGITIMATE WORK, YELLOW CUT OUT BOARD AND THE ILLICIT WORK BY WAY OF VANDALISM BY TITOUAH.
ILLUSTRATION BY THE USE OF A SAMPLE CORRECT EXCAVATION FOR THE REPAIR OF PIPE ENCASED IN THE SLAB AND THE CORRECT TOOL FOR THE PURPOSE AND THE ACTUAL EXCESSIVE EXCAVATION BY TITOUAH BY WAY OF VANDALISM
PICTURE G SAMPLE OF CORRECT EXCAVATION
John Titouah should have just digged this much to access the leaking pipe and not what he actually did on PICTURE A.
PICTURE A
PICTURE H
John Titouah should have just used not a jackhammer but a simple electric hammer and drill to make a hole in the slab to access the leaking pipe in order that to avoid damage to the other pipe systems near to it.
CONSIDERATIONS WHY STATE FARM CLAIM SPECIALIST, GORDON LIU MIGHT HAVE PARTICIPATED WITH TITOUAH COMMITTING CRIMES :
PAR. 5 DENIAL LETTER dated August 14, 2020 Gordon Liu wrote," Your email contains allegations of misconduct by John Titouah. State Farm will not respond to your allegations against John Titouah. However, to the extent you allege State Farm is a party to a crime you allege was committed by John Titouah, State Farm denies that contention. " COMMENTS :
Mere words of denials to the allegations of misconduct by State Farm and Liu are worthless without showing actions proving that State Farm and Liu are not party to crimes committed by Tiouah.
TO WIT, AMONG OTHERS:
STATE FARM AND LIU ARE MOST PROBABLY PARTY TO HIS CRIMES OF PRODUCING AND DISTRIBUTING A RIGGED FRAUDULENT VIDEO AND BY WAY OF VANDALISM, DIGGING A HUGE EXCESS EXCAVATION MORE THAN WHAT IS REQUIRED TO ACCESS PIPE WITHIN THE SLAB AND REPAIR PIPE, being STATE FARM AND LIU as:
1. THE MAIN BENEFICIARY OF THE RIGGED FRAUDULENT VIDEO PRESENTATION AND STATEMENTS AS LIU USED AND RELIED ON THEM TO DENY OUR CLAIM.
2. DESPITE THE FACT THAT I HAVE REPORTED HIS CRIME TO CONCERNED POLICE AGENCIES AND THIS FACT HAVING BEEN PRESENTED TO LIU, I AM PERPLEXED WHY YOU HAVE NOT SHOWN OR WRITTEN CONCRETE ACTIONS TO INVESTIGATE OR AT LEAST VERIFY FACTS RELEVANT TO THE ALLEGATIONS OF FRAUD BY TITOUAH OR WRITE ACTIONS TAKEN TO SEEK HELP FROM THE POLICE IN INVESTIGATING TITOUAH AND WORSE, LIU KEPT SILENT ABOUT IT.
3. LIU HAVING BEEN VISITED THE SITE OF HIS CRIME AND INVITED PURPOSELY TO TAKE MEASUREMENTS OF THE EXCAVATION, BUT LIU DID NOT TAKE MEASUREMENTS OR EVEN AT LEAST BRING WITH HIM A MEASURING TOOL AND WORSE, LIU STILL MAINTAIN HIS POSITION OF 10, 8 TO 9 AND 8 INCHES DEPTH OF THE EXCAVATION IN HIS WRITTEN DENIAL LETTERS, WHICH ARE FAR FROM THE ACTUAL DEPTH MEASUREMENT OF 4 TO 6 INCHES.
4. HAVING LIU STATED THAT " It does not matter which plumber is called, who they worked for, and what they charge, the only way to confirm the Predominant cause of water losses is to contact and discuss the facts of the discharge directly with the plumber who discovered, located, and repaired the leak.", You wrote, "what they charge, "MEANS THAT LIU IMPLICITLY ADMITTED THAT THE PLUMBER TITOUAH CHARGES FEES AND LIU PAID HIM FOR THE SERVICES HE HAD RENDERED FOR STATE FARM AND LIU'S BENEFIT. IN OTHER WORDS, LIU HAVE CREATED A BUSINESS PARTNERSHIP WITH TITOUAH WHERE LIU IS HIS CLIENT FOR THE RIGGED VIDEO PRESENTATION HE PRODUCED. DOUBTLESS, THAT TITOUAH AND LIU ARE PARTNERS IN THIS ENDEAVOR . AND, THEREFORE, LIU CAN NOT DENY THAT STATE FARM AND YOU ARE PARTY TO THE CRIMES COMMITTED BY TITOUAH. 5. HAVING LIU STATED THAT " It does not matter which plumber is called, who they worked for, and what they charge, the only way to confirm the Predominant cause of water losses is to contact and discuss the facts of the discharge directly with the plumber who discovered, located, and repaired the leak."
MEANS THAT ACCORDING TO HAVE WRITTEN BY LIU, " the only way to confirm the Predominant cause of water losses is to contact and discuss the facts of the discharge directly with the plumber who discovered, located, and repaired the leak." THEN IT FOLLOWS LIU NEED TO CONTACT A PLUMBER WHO DISCOVERED, LOCATED AND REPAIRED THE LEAK. BUT THE PROBLEM IS, THERE IS NO PLUMBER WHO DISCOVERED NOR LOCATED THE LEAK, BUT THE FACT IS IT IS US WHO DISCOVERED THE LEAK NOT JOHN TITOUAH AND NEITHER HE REPAIRED THE LEAK. THEREFOR, THE RIGHT PERSON TO TALK TO IS NOT JOHN TITOUAH BUT US. WHY NOT TALK TO US AND IGNORE TITOUAH? IF NOT BOTH OF YOU ARE PARTNERS TO HIS CRIMES, HOW COME UP TO THIS TIME BOTH OF YOU ARE ONE TOGETHER IN HIS LIES?
SOURCE FOR NO. 4 and 5 ON PAR.4 June 12, 2020 denial letter
You wrote,
"As far as State Farm's relationship with All Express Plumbing and John Titouah, all insurance carriers after a water loss has been immediately contacts and discusses causation and location of pipe breaks. It does not matter which plumber is called, who they worked for, and what they charge, the only way to confirm the Predominant cause of water losses is to contact and discuss the facts of the discharge directly with the plumber who discovered, located, and repaired the leak. In regards to the costs of a re-route, that would be up to the discretion of the Insured.
1. You wrote, "what they charge " meaning, in other words, plumber John charges fees and you paid him in return for his rigged live video presentation and fraudulent statements. How much did he charge you and the amount you paid him?
"to contact and discuss the facts of the discharge directly with the plumber who discovered, located, and repaired the leak. " Why talk to John Titouah extensively and rely heavily on his statements? John Titouah, Yes he is a plumber. But he is not the one who discovered the leak. It is us. He is not the one who located the leak, It is us; and he is not the one who repaired the leak. Hence, John Titouah is not the right person to talk to but us. So talk to us not John. AGAIN, JOHN DID NOT DISCOVER, LOCATE AND REPAIR the leak. Therefore, he can not be called to testify on matters he did not witness or see.
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